Services & capabilities
From the first specification through to the container at your gate, handled in-house, not passed between three intermediaries.
Service 01
Product Sourcing & Development
Most sourcing failures are not price failures. They are specification failures. We start by turning your requirement into a written technical spec, then match it against factories we have already audited, rather than against whoever answers first on a B2B portal.
- Written technical specification before any price is quoted
- Minimum three qualified factory options on every RFQ
- Factory audit, capacity check and reference verification
- Sampling, tooling and pre-production approval managed end to end
- Private label, OEM and ODM programmes
Requirement mapping
We convert drawings, samples, BOQs or a written brief into a specification a factory can actually quote, grade, dimension, tolerance, finish, packing, certification and applicable standard. Anything ambiguous gets resolved with you before it reaches a supplier.
Vendor identification & qualification
Candidate factories are screened for the right process, not just the right product. We verify export history, check capacity against your volume, review certifications and, for significant orders, visit the plant.
Costing & negotiation
We break a quotation into material, process, tooling, packing and margin so you can see where the price actually sits. That makes negotiation a conversation about cost drivers rather than a haggle over a lump sum.
Sampling & tooling
Golden samples, pre-production samples and first-article inspection where the part warrants it. Tooling ownership and amortisation are agreed in writing at the start, not disputed at reorder.
Production management
In-line monitoring against an agreed production schedule, with escalation when a milestone slips. You hear about a delay from us before you hear about it from your customer.
Private label & OEM
Full private-label programmes: artwork, packaging, barcoding, manuals, compliance marking and country-of-origin labelling. Goods arrive retail-ready under your brand.
Service 02
Supply Chain & Warehousing
Buying well is only half the job. We hold, consolidate and release stock so your working capital is not sitting in a container at anchor, and your line is not stopped waiting for one late component.
- Multi-vendor consolidation into single shipments
- Bonded and general warehousing at origin and destination
- Vendor-managed inventory and call-off stock
- Kitting, re-packing, labelling and barcoding
- Dropship and direct-to-customer fulfilment
Consolidation
Goods from several factories are collected into one warehouse, checked against the packing list, and loaded as a single FCL. One bill of lading, one customs entry, one set of charges, instead of five LCL shipments arriving on five different days.
Warehousing
Covered, secured storage at origin and in destination markets, including bonded options where duty deferral matters. Temperature and humidity control available for sensitive cargo.
Inventory management
We hold agreed buffer stock and release against your call-off schedule, so you carry weeks of cover without carrying the cash. Stock positions are reported to you on a fixed cycle.
Value-added services
Kitting and bundling, re-packing into retail units, labelling and barcoding, serial number capture, quality re-inspection and light assembly before onward despatch.
Fulfilment
Pick, pack and dropship direct to your customers or into marketplace fulfilment centres, with tracking passed back to you.
Service 03
Shipping & Logistics
We move cargo on every Incoterm from EXW to DDP, and we quote the whole chain, not just the ocean leg. The landed cost you approve is the landed cost you pay.
- FCL, LCL, breakbulk, RoRo and project cargo
- Air freight and express for time-critical shipments
- Customs brokerage at origin and destination
- Dangerous goods handling: IMDG and IATA
- Marine cargo insurance arranged on request
Ocean freight
FCL and LCL on direct and transhipment services, with rate validity clearly stated. For oversize or heavy-lift cargo we arrange flat rack, open top, breakbulk or RoRo, including lashing and survey.
Air freight
General cargo, express and charter for time-critical movements, typically used when a production stoppage costs more than the freight differential.
Road & rail
Cross-border trucking within the GCC, the Indian subcontinent and Europe, plus rail on the Asia–Europe corridors where it beats ocean on transit and air on cost.
Customs & documentation
HS classification, duty and preferential-origin assessment, customs entries at both ends, and coordination with inspection agencies where the commodity is regulated.
Dangerous goods
Classification, UN packing, marking and labelling, DG declarations and IMDG-compliant stowage for chemicals, batteries, aerosols and flammable cargo.
Insurance & claims
All-risk marine cargo cover arranged against invoice value plus freight, with claims handled on your behalf when something goes wrong.
Service 04
EXIM Documentation & Compliance
A container held at the port for a missing attestation costs more than the paperwork ever would. Documentation is a core service for us, not a clerical afterthought. It is in the name.
- Complete export document sets prepared in-house
- Certificate of origin, including preferential-origin under trade agreements
- Chamber of Commerce and embassy attestation
- Legalisation for GCC, African and CIS destinations
- Letter of credit document preparation, checked before presentation
The standard set
Commercial invoice, packing list, bill of lading or airway bill, certificate of origin, and the beneficiary certificates your buyer or bank has asked for, issued in the exact wording the credit specifies.
Origin & trade agreements
Preferential certificates of origin under agreements such as CEPA, GSP and regional FTAs, where they legitimately apply, often the difference between a workable landed cost and an unworkable one.
Attestation & legalisation
Chamber of Commerce certification and embassy or consulate legalisation for destinations that require it, sequenced so the documents arrive before the vessel does.
Regulated commodities
Phytosanitary and fumigation certificates, health and halal certificates, SASO / SABER, G-Mark, BIS, COC and pre-shipment verification of conformity programmes.
Letter of credit handling
We read the credit before we ship, flag unworkable clauses while they can still be amended, and check the presentation for discrepancies before it goes to the bank.
Sanctions & screening
Counterparty and vessel screening against applicable sanctions lists, and dual-use assessment where the goods warrant it. We decline business that does not clear.
Service 05
Quality Control & Inspection
Inspection after the container is sealed is not inspection. Our QC sits inside the production window, so a defect gets corrected on the factory floor instead of discovered on your loading dock.
- Factory and social compliance audits before first order
- In-line inspection during production
- Pre-shipment inspection to AQL 2.5 or your agreed sampling plan
- Container loading supervision
- Third-party lab testing and independent surveyor coordination
Factory audit
Before a new supplier gets an order we assess process capability, equipment, quality systems, workforce conditions and export history. We report what we find, including when the answer is that we should not proceed.
In-line inspection
Checks at 20–60% completion catch systematic defects while the run can still be corrected. This is where most of the value in a QC programme actually sits.
Pre-shipment inspection
Statistical sampling against an agreed AQL, verifying dimensions, function, finish, markings, packing and quantity. You receive a photographic report and a clear pass, conditional or fail result before the balance payment is released.
Loading supervision
Our inspector watches the container being stuffed, verifies the count, checks stowage and dunnage, and photographs the seal number against the container number.
Laboratory testing
Material composition, thermal conductivity, fire classification, mechanical properties, chemical migration and food-contact testing at accredited laboratories.
Independent surveyors
Where your contract or bank requires it, we coordinate an independent surveyor and ensure the certificate is issued in the wording your documents need.
Service 06
Trade Finance & Credit
Good buyers lose good deals because the cash is tied up in a shipment that has not landed yet. We structure the payment side of a transaction so a purchase does not have to be funded entirely up front.
- Letters of credit, sight, usance, transferable and back-to-back
- Documentary collections (DP / DA)
- Extended payment terms of 30 to 120 days for approved accounts
- Bank guarantees and standby letters of credit
- Supplier payment on your behalf against confirmed orders
Letters of credit
We work with sight, usance, transferable and back-to-back credits, and we review the terms before acceptance so unworkable clauses get amended while there is still time.
Open account & collections
Documents against payment or against acceptance for established relationships, with the risk position agreed openly at the start rather than assumed.
Extended terms
Approved accounts can buy on 30 to 120 day terms, subject to credit assessment and, where required, insurance cover on the receivable.
Guarantees & bonds
Advance payment guarantees, performance bonds and standby letters of credit arranged through banking partners for tender and project work.
Currency & hedging
Contracts in USD, AED, EUR, GBP or INR, with forward cover available on longer-dated orders so an exchange move does not eat the margin on a shipment.
Service 07
Design, Branding & Packaging
A private-label programme is only finished when the box is right. Our design desk produces the artwork, dielines and compliance marking that turn a factory product into something you can put on a shelf.
- Packaging design, dielines and print-ready artwork
- Brand identity and product labelling systems
- Compliance marking: CE, RoHS, country of origin, barcodes
- Multilingual manuals and instruction sheets
- Product photography and e-commerce listing assets
Packaging & structure
Retail cartons, shippers, inserts and displays designed around the actual product dimensions and the pallet pattern, so you are not paying to ship air.
Artwork & print
Print-ready files matched to the factory’s process: offset, flexo, screen or pad printing, with Pantone references confirmed against a physical proof.
Compliance marking
Regulatory marks, warning text, recycling symbols, importer details and country-of-origin statements applied correctly for the destination market.
Content & listings
Product photography, dimensional line art, specification sheets and marketplace-ready copy so the product is sellable the day it lands.
Service 08
Other Services
Work that does not fit neatly into a purchase order, but which clients keep asking us for.
- Market entry and distributor identification
- Vendor development and second-source programmes
- Government and PSU tender participation
- Reverse sourcing: finding buyers for manufacturers
- Sustainability and supply-chain due diligence reporting
Market entry support
Landed-cost modelling, duty and regulatory assessment, distributor and agent identification, and pilot shipments for companies entering a new market.
Vendor development
Building a qualified second source for a component you currently buy from a single supplier, usually the cheapest insurance policy in a supply chain.
Tenders
Technical compliance sheets, deviation lists, bid bonds and documentation for government and PSU tenders across the GCC, Africa and South Asia.
Reverse sourcing
For manufacturers with spare capacity: we identify export buyers, handle documentation and manage the shipment, so you sell abroad without building an export department.
Sustainability reporting
Supplier due-diligence documentation, conflict-minerals declarations and carbon-footprint estimates for the freight leg, where your reporting requires it.
Service 09
Marketing & Market Entry
Sourcing a product is only half a launch. This desk handles what happens after it lands, positioning it, packaging it, and getting it in front of the buyers who should be seeing it.
- Market entry research and landed-cost modelling
- Distributor and channel partner identification
- Brand identity, packaging and point-of-sale design
- Website, ecommerce and landing page development
- Digital campaigns, search and marketplace listings
- Trade show and exhibition support
Market entry assessment
Before spending on a campaign, we model the landed cost, the duty position, the certification requirements and the competing offers already on the shelf. Sometimes the answer is that the market is not worth entering, and that is a cheaper thing to learn from a report than from a container.
Channel and distributor identification
Identifying, screening and approaching distributors, agents and retail buyers in the target market, with introductions handled properly rather than through cold outreach.
Brand and packaging
Identity, artwork, retail packaging and compliance marking produced to the destination market’s expectations, a product that looks imported rarely commands a local price.
Website and ecommerce development
Corporate sites, product catalogues and B2B ecommerce storefronts, built to load quickly on a phone in the destination market and to be edited by your own team afterwards. Multilingual where the market needs it, with the enquiry route wired to a mailbox someone actually reads.
Digital and marketplace
Search, paid campaigns, marketplace listings and content built around the terms buyers in that category actually use. Reporting is on enquiries and orders, not impressions.
Trade shows
Stand design, sample logistics, collateral and follow-up for sector exhibitions across the GCC, India and Africa.
Service 10
SaaS, AI & Digital Platforms
Our UAE trade licence covers computer systems design and ecommerce, and this is the desk that uses it. We build the software that sits around a supply chain, ordering portals, catalogue systems, the integrations between them, and the AI layer that reads the paperwork nobody wants to read twice.
- Buyer portals for catalogue, ordering and reorder
- B2B ecommerce and marketplace storefronts
- AI document extraction for invoices, packing lists and certificates
- AI assistants trained on your catalogue and specifications
- Demand and lead-time forecasting from your own order history
- Inventory, call-off and stock visibility dashboards
- ERP and accounting integrations
Procurement portals
A private catalogue and ordering portal for your buyers, holding agreed pricing, approved specifications and reorder history. A repeat purchase is two clicks rather than an email thread.
B2B ecommerce
Storefronts built for trade rather than retail: tiered pricing, account-based terms, minimum order quantities, quotation workflows and multi-currency.
Stock and call-off visibility
Dashboards showing what is held at origin, what is in transit and what is available to call off, so your planning team is not asking us for a position every week.
Integrations
Connecting the portal to your ERP, accounting system or WMS so orders, invoices and stock movements do not need re-keying.
Document automation
Generating and checking export document sets from order data, invoice, packing list, certificate of origin and the beneficiary certificates a credit calls for.
AI document processing
Reading supplier invoices, packing lists, test certificates and bills of lading into structured data, then checking them against the purchase order. The value is not the extraction. It is catching the discrepancy before the document set reaches a bank.
AI assistants and search
An assistant trained on your own catalogue, specifications and past orders, so a buyer can ask for the right grade in plain language instead of hunting a spreadsheet. Answers cite the source document rather than inventing a figure.
Forecasting and analytics
Demand, lead-time and price-movement models built on your order history. We are explicit about confidence: a forecast that cannot show its error range is a guess with a chart on it.
Support
Hosting, monitoring, backups and a named contact. Software that sits in a supply chain cannot be left unattended.
Next step
Send us a specification. Get a real quotation.
Drawings, a bill of quantities, a line list or a written brief, whatever you have. We come back with a costed, line-by-line offer, and tell you plainly if anything in it will not work.